Company Information:
Bela Criola V.O.F.
Chamber of Commerce (KvK) Number: 64777014
VAT Number: NL855835989B01
Business Address: Beneden Visserdijk 70, 3319GW Dordrecht, NL – Pedra Rolade, São Vicente, Cape Verde
Email: info@bela-criola.com
Phone Number: +31 6 12342773
Website: www.bela-criola.com
Applicability:
These general terms and conditions apply to all offers, orders, and agreements made through the Bela Criola webshop. By placing an order, you agree to these terms. Deviations are only binding if agreed upon in writing.
Age Restriction:
We only sell alcohol to customers aged 18 or older. By placing an order, you confirm that you meet this age requirement. The delivery person is entitled to request valid identification in case of doubt.
Prices and Payment:
All listed prices include 21% VAT and exclude shipping costs, unless stated otherwise. Prices are subject to change. Payment can be made securely via iDEAL, credit card, PayPal, or other payment methods offered on the website.
Delivery:
We aim to deliver within 2–5 working days within the Netherlands. For deliveries to Cape Verde and other countries, longer delivery times apply. Bela Criola is not liable for delays beyond its control, such as delays caused by carriers or customs.
Shipping and Risk:
We carefully package our bottles. If damage occurs during transport, please contact us within 48 hours with clear photos. The risk of damage or loss transfers to the customer once delivery is completed.
Liability:
Bela Criola is not liable for damage resulting from improper use of the products or from information on the website that proves to be incorrect or incomplete.
Privacy & Data Protection:
We handle your data with care and in accordance with the General Data Protection Regulation (GDPR). More information can be found in our privacy policy on the website.
Complaints Procedure:
Do you have a complaint? Please contact us at info@bela-criola.com. We aim to respond within 5 working days and work together to find a solution.
Intellectual Property and Image Use
All content related to the products and branding on this site, including product descriptions and logos, is the property of Bela Criola unless otherwise stated.
Please note:
Not all photos or images used on bela-criola.com are original to Bela Criola. Some images are license-free or sourced from public domain libraries and are used solely to enhance the visual appeal of the website. These images do not necessarily represent our products or brand identity.
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