Effective Date: 06-07-2025
Last Updated: 10-07-2025
1. Who We Are
This is the privacy policy of Bela Criola V.O.F., located at Beneden Visserdijk 70, 3319GW Dordrecht, Netherlands, and Pedra Rolade, São Vicente, Cape Verde.
Chamber of Commerce (KvK): 64777014
VAT: NL855835989B01
Email: info@bela-criola.com
Website: www.bela-criola.com
We are committed to protecting your privacy and handling your personal data with transparency and care, in accordance with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
We may collect the following types of personal data:
- Identity Data: Name, date of birth (for age verification)
- Contact Data: Email address, phone number, billing and shipping address
- Payment Data: Payment method details (processed securely via third-party providers)
- Order Data: Purchase history, order preferences
- Technical Data: IP address, browser type, device information
- Usage Data: How you interact with our website (via cookies and analytics)
3. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Verify your age (18+ requirement for alcohol sales)
- Communicate with you about your order or inquiries
- Send newsletters or promotional offers (only with your consent)
- Improve our website and services
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity: To fulfill your order
- Legal obligation: Age verification and tax compliance
- Legitimate interest: Improving our services and preventing fraud
- Consent: For marketing communications (you can withdraw at any time)
5. Data Sharing
We only share your data with:
- Payment processors (e.g., iDEAL, PayPal)
- Shipping partners
- IT and hosting providers
- Legal or regulatory authorities when required
We do not sell your data to third parties.
6. International Transfers
If your data is transferred outside the EU (e.g., to Cape Verde), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data Retention
We retain your data:
- For as long as necessary to fulfill the purposes outlined above
- For legal and tax obligations (typically 7 years)
- You may request deletion of your data where applicable
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise your rights, contact us at info@bela-criola.com.
9. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. For detailed information about the types of cookies we use, their purposes, and how you can manage your preferences, please refer to our Cookie Policy.
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